Shipping policy

Last updated: July 19, 2026

Where we ship

We ship anywhere in the United States, including Alaska, Hawaii, Puerto Rico and US territories, as well as APO, FPO and DPO military addresses. We do not ship internationally at this time.

How long it takes

Every Flag & Fortitude item is made to order. When you place an order, your item enters production at a print facility in the United States. Production takes 2 to 7 business days. Once shipped, standard US delivery takes 2 to 5 business days. Most orders arrive within 4 to 12 business days of purchase.

Some destinations take longer. Transit to Alaska, Hawaii, Puerto Rico and US territories can take up to 7 to 12 additional business days. Military mail to APO, FPO and DPO addresses moves through USPS and typically takes 15 to 30 business days after production; tracking for military mail often stops updating at the military mail hub even though the package is still in transit.

Business days are Monday through Friday, excluding US federal holidays. All timeframes are estimates, not guarantees, and production queues run longer around major holidays.

Shipping costs

Shipping is calculated at checkout based on the items in your cart. Orders over $75 ship free.

Tracking

You will receive a shipping confirmation email with a tracking number when your order leaves the facility. Tracking links can take 24 to 48 hours to show movement. Tracking is also available through your order confirmation.

Multiple packages

Different product types are sometimes printed at different facilities, and each package ships as soon as it is ready. You will receive tracking for every package at no additional cost.

Carriers and PO boxes

Orders ship via USPS and partner carriers. Because most orders ship through USPS, delivery to PO boxes is available for most items.

Delayed, quiet or lost packages

Carriers scan packages on their own schedule, and tracking can go quiet for several days while a package is still moving. If your tracking has not updated for 7 business days (10 for Alaska and Hawaii, longer for military mail), contact us at support@flagandfortitude.store with your order number.

If a carrier confirms a package was lost in transit and tracking never shows delivery, we will produce and ship a replacement at no cost to you. If tracking shows delivered but you have not received the package, allow 48 hours and check with household members, neighbors and your mail room, then contact us and we will review the situation case by case.

Address accuracy

Please check your shipping address before completing checkout. If you notice an error, contact us immediately at support@flagandfortitude.store; we can usually correct an address before production is complete. Once a package has shipped to the address provided at checkout, we cannot redirect it, and we are not responsible for delivery to an incorrectly entered address. Contact us regardless and we will look at the options.

Questions

Email support@flagandfortitude.store. We reply within 1 to 2 business days.